| Customization: | Available |
|---|---|
| Material: | Metal |
| Certification: | CE, ROHS, FCC |
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| Capacity | 1.0ml |  |
| Intake oil size | 4 x 2.0mm/ customization | |
| Color | Customization | |
| Battery | 400mah | |
| Charging port | Type-C | |
| Output Voltage | 3.2V | |
| OEM/ODM | Acceptable | |
| Certifications | FCC,ROHS,CE,MSDS |
CannBro takes a totally different approach. We understand herb thick oil first then we decide how to build the device and we put it inside which makes the whole difference.
CannBro has joint labs in Toronto and LA, which allows CannBro carries out research on new thick oil strains, extraction, and formulations, as well as new vaporization technology testing.
CannBro owns a top-level factory with a capacity of monthly 200000 set cartridges, batteries, and disposables. Also, we have a GMP production workshop certified by professional organizations to carry out operations to ensure the cleanliness of products.
We are compliant with ISO9001, ISO14001, ISO45001, GMP, and ISO13485 which allows CannBro to be capable of developing and producing products in the medical level. What's more, CannBro was recognized as a "State High Tech Company" by the Shenzhen government on year of 2022.
Can I get a sample before order in bulk?
Yes, we welcome sample order to test and check quality.
What about the lead time?
Normally, sample needs 3-5 days, mass production time needs 3-4 weeks for formal order, details need to be confirmed based on each order.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 12-15 days to arrive.
How to proceed an order for products?
1. let us know your requirements or application.
2. We quote according to your requirements or our suggestions.
3. Customer confirms the details and pay for the order.
4. We arrange the production.
Is it OK to print my logo on products?
Yes.Please inform us formally before our production and confirm the design firstly based on our sample.
Do you offer guarantee for the products?
Yes, we offer 1 years warranty to our products.
How to deal with the faulty?
Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new ones with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Do you have any certificates?
Yes, all our product have passed CE,RoHS,FCC certificate.
Before-Sale:
1) Give prompt responses after we receive clients' inquiries;
2) Provide the best publicity strategy for clients according to different products and cultures;
3) Confirm all the details with clients before payment.
On-Sale:
1) Submit the order to the production supervisor;
2) Inquire about production status immediately and report to clients;
3) Answer any questions while clients are waiting for the product.
After-Sale:
1) Give replacements if there is a quality problem with the part;
2) Evaluate the customs risk and choose the safest shipping company during the different periods;
3) Follow status up time by time until the goods arrive in the client's hand.
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